HomePage Forums How to unblock a number

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    There is currently 3 ways you can unblock a number:

    1. Find the number in the block list and then press and hold the delete button until successful is displayed.
    2. Find the number in the block list and then press the allow list button
    3. Generate a dial tone one the phone, then input **6# (you will hear a beep) FullNumber # (you will hear a beep).
    4. With cell phone numbers you may need to use the number 1 before the area code, **6# (you will hear a beep) (1)FullNumber# (you will hear a beep)

    If you would like to speak with us directly regarding this issue, please call our support line on 408 872 6822 and we can talk you through this and test with you to ensure everything is working correctly.

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